I have already been paying my personal education loan because 2010 when you look at the monthly instalments greater than ?2 hundred via PAYE, yet the harmony is growing and notice charges is ballooning
The situation seems to have begun when i changed perform in 2012. 3 years later, I discovered you to definitely none of my personal costs got placed on my account.
HMRC insisted it had been difficulty to have SLC. I delivered five years’ property value payslips so you can SLC twice (they missing the first lot) and you can, once one year, ?several,366 are subtracted out of my personal personal debt. You to did not are the collective attention fees. SLC insisted I found myself responsible for these types of as they was applied to an enthusiastic wrongly expensive balance.
That was in 2019. Since then, I’ve been unable to log in to view my account. SLC has variously told me there’s a block on it, that it’s being investigated by HMRC, or, more recently, that it isn’t authorised to discuss the account over the phone. It also insists it is not authorised to send paper statements, so can’t establish what I owe.
EK, London area
SLC enacted me personally onto HMRC, which assured surprise study. It would appear that after you altered services their national insurance rates number try matched which have an effective stranger’s, very payments was indeed resting inside limbo to have 9 years with notice accumulating towards the harmony you to, but also for the latest error, have to have been paid back. What exactly is it’s shocking is the fact SLC and you will HMRC made an effort to offload you to one another for the six many years which you have made an effort to look after the trouble, and you can action was only pulled whenever i had on it.
We have in addition to put up an excellent ?400 redress commission, and place methods in position to get rid of a reappearance for the thing.” SLC, hence don’t offer an opinion, possess meanwhile decided you owe ?step one,800, but enjoys yet to describe whether for example the new unfairly used appeal. Needless to say, you need this new unsubstantiated share created off. The predicament would be troubling enough when it try a single-from. However, other graduates enjoys reported if you ask me that they’re becoming charged to have expenses they will have already paid down, or banned from checking its payday loans Holland balance.
Londoner Ce received confirmation from SLC that his loan was paid up in 2019. However, deductions from his salary resumed without explanation in ed each other. “HMRC told me it had received notification from SLC in May to deduct student loan repayments,” he writes. “SLC said this must have been an error and that they would notify HMRC to stop taking payments and I would receive a refund from my employer.
“By September the payments were still being deducted, and SLC claimed that a ‘mortgage-style’ loan, from Thesis Servicing on my account, was to blame. But it confirmed it had no record of anyone with my name.”
HMRC says: “I apologise and also have upgraded our details in order to reflect the brand new beginner loan payments made to day
“In my last name which have SLC, it said this may perhaps not bring any further facts about that it strange loan and that every it may create was alert HMRC once again, however, this will use to help you a couple months. HMRC claims it has not heard from SLC. Very I am caught in the a good bureaucratic horror which includes, so far, prices me ?2,100 which i is also unwell pay for.”
Meanwhile, EW of London has been trying since 2018 to find out how much she still owes. “Every time I am told there is a balance error so there is suppression on my account, which means they can’t provide me with an accurate statement, or an estimate of when this will be resolved,” she writes.
